Onboarding Users

Articles

• How long does it take to process KYB?
• How long does it take to process KYC?
• What happens if a KYC/B is expired?
• How can I check the status of a KYC or KYB?
• How do I know when a user is approved or rejected?
• Can I customize the KYC flow?
• Why was my customer's ID rejected?
• Why was my KYC/KYB application rejected?
• What KYC and KYB statuses should I expect?
• Why is my account stuck in pending?
• Why does Bridge sometimes ask for additional information on a user?
• My user's info was submitted. Now what do I do?
• Why is my customer under review?